Gold Buying FAQ

I heard you’re buying gold or I heard you are buying (back) jewelry. We’ve begun buying gold from towns outside Springfield and West Plains who aren't able to stop by the store, yet want to deal with a reputable company and make some cash for unworn or unwanted gold and platinum items. We don't buy jewelry. We are only interested in the gold, platinum and / or select diamonds in that jewelry.

Do you buy diamonds or colored stones? We will buy select diamonds of good quality. If they are low quality we can not buy them from you, but we will weigh them in the piece as it is more work to get them out then to just leave them in. Diamond quality will be determined upon inspection of your piece. If you’d like your stones back we will take them out for $3 each in Springfield. We do not buy colored stones, jade, turquoise, amber or any other stone that is not a diamond. If you would like to keep your stones we will remove them for $3 each in Springfield, they will be returned to you. If a stone(s) cannot be removed or you are unwilling to pay to have the stone(s) removed we will guesstimate the weight and deduct that from the total weight of the piece. Some stones can be removed easily in the buying office and there will be no charge for removing those. If removal charges are assessed we will deduct the charges from your total.

What are you paying? We pay per penny weight by karat weight and prices vary daily with changes in the global marketplace. We MUST test, inspect and weigh your gold in order to provide scrap value. We simply cannot provide any pricing over the phone or online. Keep in mind that you cannot expect retail prices when selling gold for scrap. Pieces you have purchased have a lot of time and work put into them to produce the finished product. We are simply going to melt those pieces down and extract the gold. You will be paid for gold content and select stones only. Justice Jewelers does not resell used jewelry. Everything will go to scrap.

What kind of metal do you buy? We buy gold and platinum only. We do not buy silver, palladium, platina or anything else that is not gold or platinum.

How does it work? You can complete the Gold Pack Request Form or call 888-246-3049 and we will send a Gold Pack to you in the mail. The Gold Pack will contain a self addressed, postage paid and insured envelope (all packages will be insured for $100. If you'd like more insurance on your package please visit your local post office for options) When your package arrives your item(s) will be tested, inspected and weighed. We will calculate the total weight of your item(s) and contact you with your total payout. All payments will be made by check.

How long will you be doing this? Right now there is no end in sight and we have no planned end date.

If you have additional questions not addressed here please click here to contact us.